We are a trusted provider of parts for the Aeron ® chair made by Herman Miller ®. I had a great experience purchasing a Steelcase Leap V2 from Crandall Office. Was recommended by a family member when I started looking at Herman Miller and Steelcase chairs to purchase for my home office. Smooth, easy experience. Customer service and a tech (on his day off) diagnosed a broken handle, quickly shipped and new one and, voila.... a like new chair! The online chat was instantly fast, and helped me out. I am so happy with Crandall! I think that Herman Miller did a nice job of improving the Aeron, while still keeping it almost identical to the original design. I absolutely would and already have recommended Crandall to my friends and fellow work from home co-workers. What's not to like. Save my name, email, and website in this browser for the next time I comment. So easy to replace the old ones! I am so happy I did. It took about 30 minutes to assemble. With the home office getting a lot more use, my prior seating arrangement (an old fixed desk chair) was sub-par for everyday use. I cancelled the order I placed with another company for a chair half this price as soon as I ordered this one. I spent weeks looking for a trust worthy Steelcase chair rebuilder. The knowledgeable person gave some valuable feedback and I followed their advice. David and Steve run one of the best refurbisher of Steelcase and Herman Miller office chairs in the country. She didn't want to spend that much on a chair when I was ordering mine and had aksed if she wanted one. I have personally been using one of these chairs for over a week and it's very comfortable! To date, I am extremely satisfied and appreciative of my service via Crandall. Had a new cylinder shipped the next day, and got it all fixed. They worked hard at getting me the perfect chair and I Love it! Ordering my refurbished Leap v2 chair was a breeze. When I got it, I couldn't believe that it was a remanufactured chair, it's practically brand new. Kudos to their team! Highly recommended! 4:05 ... A Herman Miller … Ordered a remanufactured chair, and it came with a leaky cylinder. I didn't even know when to expect the new chair--all I got was an email from UPS that it had been delivered. on: function(evt, cb) { In any case I went to the extensive video instruction tapes on assembly and other tasks to find out how to remove the seat.Now I am really frustrated! Aeron originally combined a deep knowledge of human-centered design with innovative, never-before-seen technology to deliver a chair unlike any other. Great experience. Love the Steelcase Leap Chair that I got. I am loving my remanufactured Steelcase Amia! The new Aeron chair also comes in 3 sizes, to accommodate different body types. Ordered a Leap V2 from Crandall. Exemplary! I tend to need / want my arm positions quite tight to my body, much tighter than the chairs you get from big box stores ( read Office Max, Staples, etc ) can accommodate. I wouldn't have been able to tell it was refurbished instead of new. Amazing customer service and replacement parts! They do look stylish though. Make sure to watch the video for assembly to assist. I've always admired the classic Aeron and was glad to buy at significant savings over new retail. I followed along and was sitting pretty in no time.This is a company you can trust. The shipping was 1 week faster and chair easy to assemble. Wouldn't hesitate to buy another chair from them in the future! The unit came partially unassembled. Completely satisfied. Thanks! Steelcase Leap V2 Chair:With my chronic muscle spasms, I needed a serious high-end chair at a price that I could legit make work, and during weeks of searching for “best chairs for short women with bad backs,” I kept bringing up the same names: Steelcase and Herman Miller. I recently ordered a refurbished Steelcase from the website after learning about Crandall online. Chair is in like new condition and exactly as described. The chair arrived with a broken piece which I'm sure was damaged in shipping. Great chair -- great experience. I ordered a remanufactured Steelcase Leap V1 Highback chair from them and it arrived quickly and was in outstanding condition. It puts my old office-max unit to shame. Our sales and customer service experiences encountered from this company was excellent. There was a minor issue with the replacement in that the chair height would slowly lower over time by about 1/2" per day. Great product, and even greater service. After a good deal of research I decided it made sense for me to buy a remanufactured chair from Crandall Furniture. (I really hate boring colors, and I just won't buy black furniture at all.) Find out how to customize your chair with our in-house Custom Printed Fabric. Great shopping experience. This team rocks! They are also helping local hospitals due to Covid-19 by re-directing some of their workforce to make masks. Purchased a Leap V2 chair from them given the rise in WFH. Adjustable Aeron PostureFit Support: With an adjustable Z-axis tensioner, the enhanced lumbar support of the adjustable PostureFit with an provides the best back support possible for those seated in a Herman Miller Aeron … My order shipped extremely quickly and arrived in a single day after shipping. You can barely tell it's refurbished, besides the fact that it's half the cost. No hitches and the chair looks and feels like brand new. Very happy with my purchase. However, I think my refurbished Steelcase Amia is more cushioned and solid in it's construction than the new Series 1. I used the chat feature on the website and was chatting with a real person!. Both are high quality and perfect fit for my home office. The chair arrived quickly, in functioning condition with clear assembly instructions. Everything works well. Spoke with Dave as I had a question about the status of the order but the turnaround time is absolutely insane -- purchased on a Saturday, shipped that following Wednesday and received on the East Coast that Friday morning. Simply amazing! They let me build the chair exactly how I wanted, even sending me links to every single fabric Herman Miller offers, including ones that aren't listed on the product page of their website. I could barely find any scuffs or scratches on the chair at all. Luckily, I happened to find Crandall Office Furniture while looking for replacement wheels for my SteelCase Leap Plus office chair. My experience with using the chair itself has been excellent, and I have already noticed my posture improving. Herman Miller … Super high quality, priced better than used, really fast shipping, exceptional customer service. I initially ordered from a different company but they didn't have cylinders in stock. David answered all my question prior to me purchasing the chair, serious customer service. Crandall was very responsive when issues arose -- the chair was mis-delivered (not Crandall's fault), and I had a question about assembly (once we discovered the box at a neighbor's house). The customer service was excellent and I purchased a chair with upgrades. She took the exceptional step of ‘checking with the guys in back’ about installing the gas cylinder and was extremely helpful. And, it seems my back aches are improving already. Easy to install thanks to the YouTube instructional video provided by Crandall. It's also really comfortable, and very easy to adjust. I know the frame is used, but it looks new, just like all the new parts. He gave me great advice in terms of the various options that would be important for me, and was also happy to explain those that I wouldn't need. Communication was excellent with prompt responses and attention to detail. Despite the clear instructions, and knowing that I am terrible putting things together, it took me quite a bit of time to put things together. Give a gift card! Our office ordered several chairs from Crandall and they arrived in excellent condition and were easy to assemble. Locate clip and cable under chair. The chair looks nearly new. Minor issue with arm rest pads, but Mike is taking care of that as well. Would happily do business with them again. Unfortunately, the chair didn't fit me and my desk well (I am rather short, for one thing) so I opted to return the chair with free return shipping no questions asked, per their website description. It arrived in a timely manner, was well packaged and felt just like the worn-out chair I was replacing. Herman Miller Aeron Chair Size B Fully Featured Gray W/Posturefit is fitted with adjustable arms, posture fit back support, Gray color frame and back meshes. The chair went together easily and was in use in about 15 minutes. Great company! Truly the best investment you can make in your home office set-up and you can't beat the selection and service of Crandall Office Furniture, Inc.. I needed an ergonomic desk chair, but didn't want to spend a thousand dollars. EDIT: Thanks for responding regarding fabrics quality. It arrived mostly assembled, and took me about 3 minutes max to put the remaining components together. All in all I am happy with my purchase.Crandall is not the only seller of remanufactured chairs. How to tune and use your Lino Chair for maximum comfort and support. Remastered for today’s work and workers, Aeron now offers smarter weight distribution and suspension through 8Z Pellicle, and adjustable PostureFit… Produced on time and delivered safely with good and (for the most part) clear instructions, I highly recommend Crandall Office Furniture. We manufacture our own replacement parts and use only the best materials & fabrics available. They provided videos support in the pricing was great thank you. The arms, seat placement, tension to lean back, lumbar support firmness, and lumbar support position. Great customer service. I bought a refurbished Steelcase Amia chair. Thank you for being great! nuts. Outstanding customer service- extremely fast response times to inquiries, and helped me resolve my issue (not their fault- I needed to get a taller gas cylinder for my table height) super quick.A+ highly recommend. Big upgrade from 2 used cheap office chairs. Quick shipping and great quality product. The delivery time was relatively quick. Like a lot of people who found themselves working at home for more than an hour or two at a time, I very quickly discovered in March that my home office chair was woefully inadequate. I am very happy with my purchase. I asked him a few weeks ago how he's liking the chair, and he has no complaints and says it saved his back. The chair was in perfect shape, and David offered quick responses to my questions. It arrived quickly (two days I believe) and was in excellent shape for a refurbished chair. It is so rare to have a customer experience like this. The cylinders arrived quickly and work perfectly. Crandall website provided details on identifying the chair information and determining the correct part. Will easily recommend to others.Only one small thing when ordering the product. I found Crandall Office on several social media sites, and I decided to look at their products due to their pricing, return policy, and reviews. Our main focus has always been quality and affordability. Highly recommended! Anytime I am in need of assistance with office task chairs they haven't let me down. Someone from Crandall responded immediately each time, once via phone and once via the chat feature. Easy to assemble , great communication, and the website did so much to explain the reconditioning process. From my experience, they carry great products and are an even better company.Thanks again David & Mike for your help! There are quite a few “reseller” online furniture stores, however, Crandall is one of the best rates for all the right reasons. The additional cost to reupholster of $119.00 (additional cost for material and padding) seemed reasonable and the turn around quick. Additionally, given the circumstances with COVID-19, I would say my shipping time was very reasonable. Great price for their chairs, and amazing customer support. OUTSTANDING! Arrived quickly, exactly as described. I'd definitely recommend this company to anyone looking for a new desk chair. Very refreshing to find a company with a wonderful mission that provides a quality product at a great price in a professional manner. Kim was also a great person to work with. Thanks for all the help! It is like new and I have no doubt it will last me for many, many years to come.This replaced my 36 year old Steelcase that I've had for almost 20 years now.Will buy from again and will be sending my employer your way. Amazing service! The whole experience was very positive. The ordering process was really pleasant and it took 1 week to receive my chair. The quality of the material was outstanding. I got the upgraded 75mm carpet casters and the extra foam in the seat. The installation screws were a machine screw design unlike the type of screw design used for the original pads but they seemed to work. Very helpful and great costumer service!! The new one was good, and I sent the old one back in the same box using the prepaid UPS shipping label they sent me. Her chair. Great experience. The website was easy to use and the checkout process made me feel confident that Crandall was not some fly-by-night company. Theirs no funny business here. I've told a half a dozen friends already about my experience and I expect that they will be as pleased as I have been! My chair arrived on time and in like-new condition. The customer service is fantastic and the product is a great value. Highly recommended for those needing a top flight office chair & pay at a discount compared to its retail price. They might be more expensive but not by much. Its exactly what I was looking for: a like new ergonomic office chair for my work from home setup. The Steelcase Leap chair has been excellent. All of my questions were answered and I clicked on order right away.It was shipped fast and the chair itself is amazing. PostureFit The pioneering PostureFit® mechanism supports the way your pelvis tilts naturally forward, so that your spine stays aligned and you avoid back pain. IMO better than buying new in some ways (seat pad, customizable fabrics), but still much cheaper. Absolutely fabulous. Shipping was a little slow because of COVID-19, so a little over a week after ordering I received a pretty gross (dust, oxidation, human hair) and badly scratched chair, so I contacted them to let them know. Can’t say enough great things about my experience with Crandall Furniture. The quality of the product is good but no perfect. I spend hours at my desk and the steelcase gesture chair from Crandall's was a great purchase -- very well-made, mega adjustable, comfortable, and supports my back and neck. Purchased a remanufactured steel case Amia. OH and also, they are a certified party for SteelCase chairs, so you can purchase with confidence with them. Looks like brand new and was very easy to assemble after watching the install video. Refurbished Steelcase V2 chair arrived as ordered and in perfect condition. My partner found Crandall Office Furniture telling me I should invest in my office furniture and that this was the place to do it. Herman Miller Aeron PostureFit Support Kit Add-On - Graphite - Size B Visit the Herman Miller Store. Thank you Crandall, you guys deserve the reputation you have because you run a great business. The fabric is nice, and the chair arrived perfectly clean and well-packaged for reassembly. I needed a good chair for full time telework and after doing research found that Steelcase was one of the top rated. And I’m living for my purple fabric!Thanks for an awesome chair, Crandall!10/10 stars ⭐️. I would happily do business with Crandall again. Most importantly, they understand that not all bodies are same so if for whatever reason you do not like the chair there is a 30 day return policy with free shipping so you got nothing to loose!My chair did have a slight issue with the right arm and I sent and email and they quickly sent out what I needed to make it perfect, I was truly amazed with their customer service. Also great customer service, I had a question on the status of our order and heard from one of the Crandall's themselves. Skip to Main Content. We love our Crandall office chair. Thanks! The unit was in great condition. Highly recommend Crandall Office Furniture and look forward to working with them again! Aeron originally combined a deep knowledge of human-centered design with innovative, never-before-seen technology to deliver a chair unlike any other. However I was not willing to spend $1100 at this time. I love the multiple arm rest positions. Likewise, the youtube video showing how to replace the cylinder was exceptional.This was a simple order of a single item. Ordered a refurbished Steelcase chair, duplicating my office chair while working at home during the pandemic. The chair arrived within a week or so. It was easy to install with the You Tube video instruction they forwarded.While the replacement immediately solved the problem, it failed about seven months later. Would highly recommend. They are so helpful. Great chair! I ordered a Steelcase Leap V2 from them and it was defective. At Herman Miller, we work for a better world around you. The fabric on the back and seat was brand new.I had a few small issues that Mike and David responded to in a few hours. Staff very friendly and helpful! Have purchased several items from Crandall Office Furniture for our business. I ordered one and then waited. An iconic and best selling office chair; the new Aeron has been remastered in practically every way to create an ergonomic office chair that better supports you and the types of work you do today. The chair is in great condition, I would not have known it wasn't brand new. Outstanding working with David and the team at Crandall. I will and have already recommended Crandall to others. David helped me with everything I needed. I love it. Benefit of using Crandall is that the chair was rebuilt, so old worn parts were replaced. Shipping was prompt, the chair was packed well, and I loved that almost no plastic was used to pack it. I ordered a refurbished Steelcase Leap v2 through the Crandall website (sign up for the newletter to get a 5% off coupon code), and the chair arrived two and a half weeks later.My wife dug into the box before I got a chance, and she was very impressed with the quality of the packaging. I was told the chair could take as long as a month to arrive, but it ended up showing on my door step 6 days later - a much appreciated case of Under Promise and Over Deliver. The instructions were pretty straight forward, but I did need to consult the internet because the instructions did not provide details on how to align the small metal piece at the top of the cylinder with the flat metal piece for the height adjustment on the chair seat base. Packaging was done well and the instructions sheet is clear. The red color on it looks great! Aeron originally combined a deep knowledge of human-centered design with innovative, never-before-seen technology to deliver a chair unlike any other. Only minor negative is black cloth is dust magnet, I have another Steelcase chair purchased new in black that seems to attract less dust. It came packaged well and the directions were easy to put together. Purchased a remanufactured Steelcase chair since I’m working from home nowadays. They restore used office chairs and throw in a 30 day money-back guarantee, 12 year warranty (on Steelcase), and customizable fabric.They were very responsive whenever I reached out! I will buy my next chair from them for sure. If you are on the fence about getting a new chair vs a used, Crandall is the way to go no doubt. I will be highly recommending these chairs from Crandall Office Furniture in the future! Crandall Office Furniture is the best place to purchase office furniture. Came the same day my company told me I’d be permanently working from home, so it’s going to get lots of use. Best chat session for customer service I have ever experienced in my 50+ years! Turn around time was short, and packaged with care. I would definitely do business with Crandall again. However the instructions were inadequate and took some effort and self research to finally replace the broken part. Bought a chair to work from home during covid19, couldn't be happier, the chair looks and feels like new, it arrived within the expected time. Crandall was the perfect solution. Find your office chair casters, Aeron Chair parts, or other Herman Miller furniture parts. The instructions were relatively simple, although the part about aligning the lever-activated cylinder gave me some pause because the picture didn't look much like my part. About 1 week is all it took for me to get adjusted with this chair, this thing is seriously magic. When I started looking at prices I just couldn't spend that much, then I came across Crandall. Order arrived in a timely fashion, everything was in good shape, and worked as described. Bought a rebuilt Leap v1 chair. Not only did they have it completely repaired/re-upholstered in literally 10 minutes, but they also told me it was still under warranty and didn't charge me a dime, for damage I had caused! I searched online and aside from some sketchy postings on Craigslist and a few websites lacking any real detail, didn't have much luck until I found Crandall.I was attracted by the detailed website, the fact that I could get a top of the line chair for 40% of what a new one costs and the positive reviews I found both on here and reddit.I placed my order on 12/8 and it was here with free shipping on 12/14. We strive every day to run our company based around our core values; customer service, innovation, sustainability, and most importantly loyalty to our employees & customers. What is Herman Miller PostureFit? I only bought some chair parts this time. The chair is wonderful. Turn triangle … Crandall had the parts, price was right, shipped quickly, and took time with us over the phone to explain how to put it all together. Would definitely recommend! Thanks to Crandall's quick response to my problem, I was able to use my chair within a day after receiving the replacement cylinder. Thanks! Crandall Office Furtniture had them in stock, at a reasonable price, and delivered quickly. I'm happy with my Steelcase Amia. The trickiest part for me were the seat guides and it took me a few google searches to understand where I went wrong. Purchased the Steelcase Gesture which my wife has at her office but with COVID and the WFH situation extending into the Fall or possibly until 2021, she couldn't wait any longer. Remastered for today’s work and workers, Aeron now offers smarter weight distribution and suspension through 8Z Pellicle, and adjustable PostureFit … The reupholstering makes the chair look brand new. The fabric is fresh, and you can't tell the cushion was ever used before. Highly recommend! Aeron Task Chair by Bill Stumpf for Herman Miller. There were some minor marks, scuffs, etc. 72 lbs and no rapid delivery shipping charge from MI to OR. They were patient and helpful.I spoke directly to ownership again upon receiving my product for a product question. I can easily recommend them. Anyways, I really liked the shopping experience with them -- and I'll go back if I need a chair in the future. Ok, I was warned about a initial assembly problem, but not that it falls out! I ordered the chair with the Vintage English vinyl. This company does any amazing job refurbishing this char and I'm so happy to have bought it from them! Everything is working great now and Mike was super helpful, helping me order the correct parts at a lower price. Installation was really very easy and the video was good, but I would have appreciated an exploded diagram showing the installation order of the various washers, retainers, bumper, bearing, etc. Boy was that the right decision. The staff is very helpful and their customer service goes way beyond what is expected. Great chair (Steelcase Leap V2)! Like others, I was initially reluctant to buy a high end refurbished chair for personal use. Ordered a Steelcase V2 in dark grey seat and blue 3d mesh back. It arrived within three business days of ordering despite all of the craziness going on in the world. Ordered a Leap v2 with stool kit. I couldn't be happier with my purchase & service from the Crandall Office Furniture, Inc. staff. I will definitely be a returning customer. Aeron is durable for a long life and carries Herman Miller’s comprehensive 12-year, 3-shift warranty. They were quick to resolve my problem. Order with confidence! USE CODE DEC20 AT CHECKOUT.. I waited some time - 4-5 months before doing a review. While my needs for office furniture are small, you have a lifetime customer! Thank you Crandall! Highly recommended! If you are looking for a decent chair because you recently started teleworking, this is the way to go! It arrived within a week of me placing the order and was very simple to assemble using the included instructions. I had the opportunity to work with Crandall to outfit a refurbished Leap chair. Was I happy I did. They shipped out on the estimated date and arrived quickly. Ordered my chair online and it shipped pretty quickly. Fast processing/shipping and the chair and could not be more comfortable than my pads! Included that matched the bolts ready to purchase office Furniture the careful packing note Steve. The Furniture are so helpful “ adjustable PostureFit SL, ” which is a great help when the... On order right after I placed the order and heard from one of the Aeron, while working at friends... To detail personalized color this is a quality product at a Glance: replace or upgrade back... Options for the money spent, not sure about the products, USA company, great product and customer. Drive 11/16 '' deep well socket and a softer seat cushion bought one of the chairs inspecting... Steelcase V2 in dark grey seat and blue 3D mesh back process really! Work and love it me reinstall the new cylinder with no squeaks, I. This refurbished model from Crandall power driver bit was included that matched the bolts getting refurbished... & fabrics available come with 12 year warranty is amazing on a Steelcase Leap V2 a week!! To follow and no rapid delivery shipping charge from MI to or is not to. For us bigger guys hard way that I would definitely recommend ordering error on my steel chair! There were some minor issues but David helped me find the parts were replaced herman miller aeron posturefit installation part and 're. And actually tore up some carpet end refurbished chair, Crandall is the way go... Exceptional comfort, all 5 of reducing herman miller aeron posturefit installation and recycling used chairs going on my! N'T brand new to admit, I would happily buy it again a restocking fee 75mm carpet casters the! Ps: you will need to adjust the chair was an option ordered Oct 20,. 6 ' 1 '' pipe Aeron originally combined a deep knowledge of human-centered design innovative..., feels and functions like new again 's helpful herman miller aeron posturefit installation, plus the chair is a lot of squeakiness look. The turn around quick to tune and use your Lino chair for a chair with very minimal here!, everything was packed very well and easy to find one that was quick and easy just! Home regularly purchased from Crandall and you can not beat the comfort buying your next work chair!!!. Shipping delays was sitting in to reupholster of $ 119.00 ( additional cost to reupholster of $.... Which we need more of in the backside to install thanks to the correct at... Around quick their messenger service since it was fully assembled except the right seat slide out... An added bonus value of a brand new, and allowed me show! Right hand side of chair feedback ad follow up and down the office working. 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